| Please read our shipping and return policies
below carefully.
Shipping Orders are shipped within 24 to 72 hours
from online order completion. Orders placed on Friday,
Saturday and Sunday will not ship until Monday. Choosing next
day or overnight delivery does not guaranty delivery due to
processing time (24 to 72 hours) required to process certain
orders.
There is a $10 handling fee for orders shipped
to Alaska and Hawaii. Due to carrier restrictions, we do not
ship to P.O. Boxes, APO and FPO.
Returns We have a 30 day return policy. Items
purchased can be returned within 15 days from the delivery
date subject to the following conditions:
- A Return Merchandise Authorization (RMA) number issued
by PCW International must accompany all returned merchandise.
- A RMA number once issued is valid for 10 days from issue
date.
- Merchandise must be returned LIKE NEW condition in their
original packaging. Charges will be applied to missing
accessories.
* Merchandise return address will be
provided with the RMA number.
- Physically damaged returned merchandise will not be
accepted and no refund shall be given.
- Defective and DOA (damaged on arrival) merchandise can
be returned for repairs or replacement
- A 15% restocking fee is applied to all refunds.
Manufacturer Warranty All roducts come with
manufacturer warranty. Product under warranty that is not
returned to us within the time period specified above should
be returned directly to the manufacturer. Please refer to the
manufacturer warranty information enclosed with your product
literature. |